Privacy Policy

1. Introduction

As Pometop Bilgi Teknolojileri Elektronik Hizmetleri ve Ticaret Limited Şirketi ("POMETOP" or "Company"), we attach importance to the privacy of your personal data and accept that the information you share with us is confidential, we try to give due importance to this issue.

This Privacy Policy ("Policy") is the website we manage as a Company. We have created it in order to inform our users who visit our site about the privacy and security of the data collected over the Internet within the scope of the Law on the Protection of Personal Data No. 6698 ("KVKK") and secondary legislation.

2. Scope of the Policy

The privacy and security of the data we collect during your access to our site that we manage as POMETOP is within the scope of this Policy.

3. Protection of Personal Data

Your personal data is processed by POMETOP in accordance with the general principles of being connected to the purpose for which they are processed, being limited and proportional, being legal, being accurate and up-to-date, being processed for specific and legitimate purposes and keeping it for the period required by the relevant legislation or for the purpose for which it is processed.

4. Clarification Text on the Processing of Personal Data

POMETOP will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by the legislation.

  • Confirming the identity information of users who shop through the website / mobile applications,
  • To save the address and other necessary information for communication,
  • To communicate with our customers about the conditions, current status and updates of the contracts we have concluded under the relevant articles of the Law on Distance Sales Contract and Consumer Protection, and to provide the necessary information,
  • To arrange all records and documents that will be the basis of the transaction in electronic (internet / mobile etc.) or paper media,
  • To fulfill the obligations undertaken in accordance with the contracts we have concluded under the distance sales contract and the relevant articles of the Law on the Protection of the Consumer,
  • To be able to provide information to public officials in case of demand on matters related to public safety and in accordance with the legislation,
  • To provide a better shopping experience to our customers, to provide information to our customers about our products that may be of interest to our customers, "taking into account the interests of our customers", to convey camlianyas,
  • To increase customer satisfaction, to get to know our customers who shop from websites and/or mobile applications and to be able to use them in customer environment analysis, to use them in various marketing and advertising activities, and to organize surveys in electronic and/or physical environment through contracted institutions in this regard,
  • To be able to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services,
  • To be able to evaluate customer complaints and suggestions about our services,
  • To fulfill our legal obligations and to use our rights arising from the current legislation.
  • 5. What is the legal basis for POMETOP's collection of personal data?

    There are regulations in various laws regarding the use of our customers' personal data.

    6. How Do We Protect Your Personal Data?

    Personal data shared with POMETOP is under the supervision and control of POMETOP.

    7. Does POMETOP Share Your Personal Data?

    The sharing of personal data of our customers with third parties takes place within the framework of the consent of the customers and as a rule, personal data is not transferred to third parties without the consent of our customers.

    However, due to and limited to our legal obligations, personal data is shared with courts and other public institutions.

    Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties.

    Your personal data is shared with POMETOP shareholders, our direct/indirect domestic/foreign affiliates, program partner organizations we cooperate to carry out our activities, domestic/foreign persons and institutions from which we get data storage services in the cloud environment, domestic/foreign organizations with which we have an agreement to send commercial electronic messages to our customers, It can be shared with banks and various domestic and foreign agencies, advertising companies and survey companies, other domestic/foreign third parties and related business partners within the scope of various marketing activities in order to provide better service to you and to ensure customer satisfaction.

    8. What are your rights arising from the Personal Data Protection Law?

    In accordance with KVKK, your personal data;

    9. Retention of Personal Data


    If the legislation does not stipulate a period for the storage period of the data we process, your data will be deleted, destroyed or anonymized without your request, after the expiry of the 10-year statute of limitations from the end of our legal relationship, taking into account possible disputes as a requirement of the relationship between us.

    If all the processing conditions for personal data have been eliminated or if the storage period declared by us or determined within the scope of the legislation has expired, your data will be deleted, destroyed or anonymized ex officio on the first periodic destruction date or within 6 months at the latest.

    10. Updating the Policy

    The provisions of this Policy may be changed or renewed, in whole or in part, to enter into force on the date of its publication on our website.

    We recommend that you check our website in order to follow the changes in the Policy.

    11. Contact Us

    Your questions or complaints regarding the implementation of this Policy;

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